Artline Signs – Terms & Conditions of Trade

Account Name: Artline Signs
Entity: Wailea Cove Pty Ltd ABN 88 682 364 870 trading as Artline Signs
Payment Reference: Please quote invoice number
Remittances: accounts@artlinesigns.com.au

1. Definitions

“Artline Signs” means Wailea Cove Pty Ltd ABN 88 682 364 870.
“Client” means any individual, company, or entity requesting a quote, placing an order, or receiving Goods and/or Services.
“Goods” include all signage products, printed materials, fabricated items, and materials supplied.
“Services” include design, artwork, consulting, manufacturing, project management, installation, maintenance, and related work.
“Price” means the amount payable for Goods and Services, subject to additions or variations under these Terms.
“PMSI” refers to a Purchase Money Security Interest under the Personal Property Securities Act 2009 (Cth).

2. Governing Law

All transactions are governed by the laws of Queensland. Disputes are subject exclusively to Queensland courts and tribunals.

3. Agreement to Terms

Requesting a quote, accepting a proposal, paying a deposit, or issuing a purchase order constitutes acceptance of these Terms. Where multiple people or entities place a joint order, all parties assume full, joint, and individual liability. Client details (contact, billing, ownership, site access) must be updated in writing within 10 business days of any change.

4. Scope of Work

Goods and Services supplied are strictly those described in quotes, invoices, drawings, or written communication. Unless explicitly stated in writing, the Client is responsible for securing all planning, landlord, building, engineering, or council approvals. Connection to mains power or electrical infrastructure is excluded unless specified.

5. Quotes & Pricing

Quotes are valid for 30 days unless stated otherwise. Prices may be revised after 30 days or if site conditions differ from what was represented. Quotes are indicative if no site inspection has occurred. Final pricing is confirmed post-inspection. All prices are exclusive of GST unless stated. Variations or additional work require written approval and will be invoiced accordingly. Partial acceptance of a quote may require repricing.

6. Payment Terms

• For Jobs Over $1,000 – A 50% deposit is required before materials are ordered or production begins. No work will commence until the deposit is paid.
• For Jobs Under $1,000 – Full payment is required upfront.
• Account Clients – Must adhere to Artline Signs’ approved credit terms (not the Client’s internal terms). Standard credit terms are 7 days from invoice date unless otherwise agreed.
• Progress Payments – May be required for multi-phase projects, delays caused by the Client, or large material commitments.
• Payment Methods – Cash, Direct Deposit, Visa and Mastercard. Card fees may apply.

7. Late Payments, Default & Debt Recovery

All debt recovery, legal, and enforcement costs are payable by the Client. Goods remain the property of Artline Signs until paid in full. Overdue accounts may incur 10%–20% monthly interest, or the maximum allowable by law. Artline Signs may suspend work or delivery without notice if payments fall overdue. Accounts more than 30 days overdue may be referred to Debt Collection Agency, with all costs payable by the Client.

8. Security Interest

The Client grants Artline Signs a PMSI over all Goods supplied until full payment is received. Artline Signs may register its interest on the PPSR. Artline Signs may lodge a caveat over land owned by the Client if debts remain unpaid. Artline may reclaim Goods from any location if payments remain outstanding.

9. Artwork Requirements & Approvals

Vector artwork (EPS, AI, PDF) and style guides must be supplied before production. Production will not commence until written approval of final artwork is received. Revisions outside the initial “For Construction” artwork incur additional charges. Artwork created by Artline Signs remains our intellectual property unless agreed otherwise. Only the final approved artwork is stored. Drafts remain the property of Artline Signs. Errors in Client-approved artwork are the Client’s responsibility. Artwork checking fee: $75 + GST per file. Additional design fees: $120 + GST per hour or as quoted. Colour accuracy is best-effort only; exact matching cannot be guaranteed due to substrate and technology limitations.

10. Delivery & Installation

The Client is responsible for ensuring accurate delivery details and clear access Delivery to a third party constitutes delivery to the Client. Freight, couriers, or logistics charges are payable by the Client. Delays outside Artline Signs’ control do not justify cancellation or compensation. Standard installation hours: 7.30am–4pm, Monday–Friday. Weather disruption is outside Artline Signs’ control.

11. Inductions, Site Access & Site Requirements

Induction fees, delays, escorts, after-hours access, and security requirements are excluded unless quoted. Sites must be clean, accessible, and structurally ready. Return visits due to unprepared or inaccessible sites will be invoiced. The Client must identify/locate all utilities prior to work commencing. The Client indemnifies Artline Signs for loss, damage, or injury caused by unsafe or non-compliant site conditions.

12. Site Preparation, Measurements & Structural Integrity

Quotes assume site conditions are as represented by the Client. Additional equipment (EWPs, scaffolding, cranes, night works) will be charged if required. Measurements provided by the Client are used at their risk. Site inspections requested after quoting are chargeable. Artline Signs assumes existing structures are sound. Additional engineering or rectification is excluded.

13. Installation Conditions

Hidden obstacles, hazardous materials, or structural issues not visible at survey are excluded. EWP hire is excluded unless specified. Surfaces must be cleaned before graphics installation; otherwise additional labour is charged. Required electrical supply, outlets, and wiring must be in place unless quoted.

14. Third-Party & Council Fees

The following are excluded unless stated – EWP, scaffolding, crane hire. Security personnel or escorts. Council fees, development approvals, DA submissions. Engineering certifications. Traffic control, power shutdowns, power line spotters. Council approvals are not guaranteed.

15. LCD, LED & Digital Display Disclaimer

Screens supplied with standard controllers unless stated otherwise. Rear-service screens supplied unless specified. Footings, cabling, and council approvals excluded. Lead times depend on model availability and freight. Orientation changes may affect timelines. Specifications and pricing subject to change. 4G modems and CMS platforms billed separately.

16. Material Warranty

Metal fabrication and paintwork: 12-month warranty. Other components: manufacturer warranty only. Globes, lamps, and consumables excluded. After 12 months, labour/removal/reinstallation costs are the Client’s responsibility. Artline Signs is not responsible for thermal breakage of laminated glass during film application.

17. Warranty Exclusions

Warranty is void if – Goods are misused, mishandled, or not maintained. Goods are used outside their intended purpose. Third-party installers modify or damage items. Items are used after a fault is identified. Modifications occur without approval. Damage arises from weather, power surges, vandalism, accidents, or natural disasters. Environmental conditions exceed manufacturer limits. Care instructions are ignored.

18. Inspection, Claims & Repairs

Goods must be inspected within 7 days of delivery or installation. Claims made after 7 days are deemed accepted and fit for purpose. Artline Signs must be granted reasonable access to assess any claim. Return freight or site attendance for warranty claims is the Client’s responsibility.

19. Cancellations

The Client may cancel only in writing and must pay all costs incurred to the cancellation date (materials, labour, third-party charges, restocking). Artline Signs may cancel due to supply issues, safety risks, or circumstances outside its control.

20. Force-Majeure

Artline Signs is not liable for delays or failure caused by events beyond reasonable control, including natural disasters, weather, pandemics, transport delays, strikes, equipment failure, government restrictions, or supplier outages. Artline Signs is entitled to a reasonable extension of time or cancellation without penalty.

21. Privacy, Data Use & Credit Checks

Client data may be used for account management, billing, operational communication and marketing. Artline Signs may perform credit checks and share details with credit reporting bodies. Client details may be provided to subcontractors solely for work execution.

22. Limitation of Liability

Artline Signs’ liability is capped at the invoiced amount for the Goods or Services in question. Artline Signs is not liable for – Delays caused by weather, suppliers, or external parties. Measurement errors supplied by the Client. Loss of business, revenue, or profit. Consequential or indirect damages.

23. General Conditions

Artline Signs may subcontract any part of the work. If any clause is unenforceable, the remainder still applies. These Terms override any Client-issued purchase order terms unless agreed in writing.

24. Acceptance

By signing a quote, work order, approving artwork, paying a deposit, or issuing a purchase order, the Client confirms acceptance of these Terms & Conditions of Trade.

Account Name: Artline Signs
Entity: Wailea Cove Pty Ltd ABN 88 682 364 870 trading as Artline Signs
Payment Reference: Please quote invoice number
Remittances: accounts@artlinesigns.com.au

1. Definitions

“Artline Signs” means Wailea Cove Pty Ltd ABN 88 682 364 870.
“Client” means any individual, company, or entity requesting a quote, placing an order, or receiving Goods and/or Services.
“Goods” include all signage products, printed materials, fabricated items, and materials supplied.
“Services” include design, artwork, consulting, manufacturing, project management, installation, maintenance, and related work.
“Price” means the amount payable for Goods and Services, subject to additions or variations under these Terms.
“PMSI” refers to a Purchase Money Security Interest under the Personal Property Securities Act 2009 (Cth).

2. Governing Law

All transactions are governed by the laws of Queensland. Disputes are subject exclusively to Queensland courts and tribunals.

3. Agreement to Terms

Requesting a quote, accepting a proposal, paying a deposit, or issuing a purchase order constitutes acceptance of these Terms. Where multiple people or entities place a joint order, all parties assume full, joint, and individual liability. Client details (contact, billing, ownership, site access) must be updated in writing within 10 business days of any change.

4. Scope of Work

Goods and Services supplied are strictly those described in quotes, invoices, drawings, or written communication. Unless explicitly stated in writing, the Client is responsible for securing all planning, landlord, building, engineering, or council approvals. Connection to mains power or electrical infrastructure is excluded unless specified.

5. Quotes & Pricing

Quotes are valid for 30 days unless stated otherwise. Prices may be revised after 30 days or if site conditions differ from what was represented. Quotes are indicative if no site inspection has occurred. Final pricing is confirmed post-inspection. All prices are exclusive of GST unless stated. Variations or additional work require written approval and will be invoiced accordingly. Partial acceptance of a quote may require repricing.

6. Payment Terms

• For Jobs Over $1,000 – A 50% deposit is required before materials are ordered or production begins. No work will commence until the deposit is paid.
• For Jobs Under $1,000 – Full payment is required upfront.
• Account Clients – Must adhere to Artline Signs’ approved credit terms (not the Client’s internal terms). Standard credit terms are 7 days from invoice date unless otherwise agreed.
• Progress Payments – May be required for multi-phase projects, delays caused by the Client, or large material commitments.
• Payment Methods – Cash, Direct Deposit, Visa and Mastercard. Card fees may apply.

7. Late Payments, Default & Debt Recovery

All debt recovery, legal, and enforcement costs are payable by the Client. Goods remain the property of Artline Signs until paid in full. Overdue accounts may incur 10%–20% monthly interest, or the maximum allowable by law. Artline Signs may suspend work or delivery without notice if payments fall overdue. Accounts more than 30 days overdue may be referred to Debt Collection Agency, with all costs payable by the Client.

8. Security Interest

The Client grants Artline Signs a PMSI over all Goods supplied until full payment is received. Artline Signs may register its interest on the PPSR. Artline Signs may lodge a caveat over land owned by the Client if debts remain unpaid. Artline may reclaim Goods from any location if payments remain outstanding.

9. Artwork Requirements & Approvals

Vector artwork (EPS, AI, PDF) and style guides must be supplied before production. Production will not commence until written approval of final artwork is received. Revisions outside the initial “For Construction” artwork incur additional charges. Artwork created by Artline Signs remains our intellectual property unless agreed otherwise. Only the final approved artwork is stored. Drafts remain the property of Artline Signs. Errors in Client-approved artwork are the Client’s responsibility. Artwork checking fee: $75 + GST per file. Additional design fees: $120 + GST per hour or as quoted. Colour accuracy is best-effort only; exact matching cannot be guaranteed due to substrate and technology limitations.

10. Delivery & Installation

The Client is responsible for ensuring accurate delivery details and clear access Delivery to a third party constitutes delivery to the Client. Freight, couriers, or logistics charges are payable by the Client. Delays outside Artline Signs’ control do not justify cancellation or compensation. Standard installation hours: 7.30am–4pm, Monday–Friday. Weather disruption is outside Artline Signs’ control.

11. Inductions, Site Access & Site Requirements

Induction fees, delays, escorts, after-hours access, and security requirements are excluded unless quoted. Sites must be clean, accessible, and structurally ready. Return visits due to unprepared or inaccessible sites will be invoiced. The Client must identify/locate all utilities prior to work commencing. The Client indemnifies Artline Signs for loss, damage, or injury caused by unsafe or non-compliant site conditions.

12. Site Preparation, Measurements & Structural Integrity

Quotes assume site conditions are as represented by the Client. Additional equipment (EWPs, scaffolding, cranes, night works) will be charged if required. Measurements provided by the Client are used at their risk. Site inspections requested after quoting are chargeable. Artline Signs assumes existing structures are sound. Additional engineering or rectification is excluded.

13. Installation Conditions

Hidden obstacles, hazardous materials, or structural issues not visible at survey are excluded. EWP hire is excluded unless specified. Surfaces must be cleaned before graphics installation; otherwise additional labour is charged. Required electrical supply, outlets, and wiring must be in place unless quoted.

14. Third-Party & Council Fees

The following are excluded unless stated – EWP, scaffolding, crane hire. Security personnel or escorts. Council fees, development approvals, DA submissions. Engineering certifications. Traffic control, power shutdowns, power line spotters. Council approvals are not guaranteed.

15. LCD, LED & Digital Display Disclaimer

Screens supplied with standard controllers unless stated otherwise. Rear-service screens supplied unless specified. Footings, cabling, and council approvals excluded. Lead times depend on model availability and freight. Orientation changes may affect timelines. Specifications and pricing subject to change. 4G modems and CMS platforms billed separately.

16. Material Warranty

Metal fabrication and paintwork: 12-month warranty. Other components: manufacturer warranty only. Globes, lamps, and consumables excluded. After 12 months, labour/removal/reinstallation costs are the Client’s responsibility. Artline Signs is not responsible for thermal breakage of laminated glass during film application.

17. Warranty Exclusions

Warranty is void if – Goods are misused, mishandled, or not maintained. Goods are used outside their intended purpose. Third-party installers modify or damage items. Items are used after a fault is identified. Modifications occur without approval. Damage arises from weather, power surges, vandalism, accidents, or natural disasters. Environmental conditions exceed manufacturer limits. Care instructions are ignored.

18. Inspection, Claims & Repairs

Goods must be inspected within 7 days of delivery or installation. Claims made after 7 days are deemed accepted and fit for purpose. Artline Signs must be granted reasonable access to assess any claim. Return freight or site attendance for warranty claims is the Client’s responsibility.

19. Cancellations

The Client may cancel only in writing and must pay all costs incurred to the cancellation date (materials, labour, third-party charges, restocking). Artline Signs may cancel due to supply issues, safety risks, or circumstances outside its control.

20. Force-Majeure

Artline Signs is not liable for delays or failure caused by events beyond reasonable control, including natural disasters, weather, pandemics, transport delays, strikes, equipment failure, government restrictions, or supplier outages. Artline Signs is entitled to a reasonable extension of time or cancellation without penalty.

21. Privacy, Data Use & Credit Checks

Client data may be used for account management, billing, operational communication and marketing. Artline Signs may perform credit checks and share details with credit reporting bodies. Client details may be provided to subcontractors solely for work execution.

22. Limitation of Liability

Artline Signs’ liability is capped at the invoiced amount for the Goods or Services in question. Artline Signs is not liable for – Delays caused by weather, suppliers, or external parties. Measurement errors supplied by the Client. Loss of business, revenue, or profit. Consequential or indirect damages.

23. General Conditions

Artline Signs may subcontract any part of the work. If any clause is unenforceable, the remainder still applies. These Terms override any Client-issued purchase order terms unless agreed in writing.

24. Acceptance

By signing a quote, work order, approving artwork, paying a deposit, or issuing a purchase order, the Client confirms acceptance of these Terms & Conditions of Trade.